Privacy policy

Last updated: [April 12, 2026]

This Privacy Policy describes how ZENCH Cutting (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit, use, or make a reservation through vip.zenchcutting.com (the “Site”).

1. Personal Information We Collect

When you visit the Site, we may collect certain information automatically, including information about your device, browser, IP address, time zone, pages viewed, referring websites, and how you interact with the Site. We may also collect information through cookies, pixels, and similar technologies.

When you submit your email address through our Site, we collect the information you provide to us, such as your email address and any other information you voluntarily submit.

When you complete the “VIP Access for $1” reservation, we may collect information necessary to process your transaction, such as your name, email address, billing information, and payment details. Payment information is processed by our payment providers and is not stored in full by us.

2. How We Use Your Information

We use your information to:

- provide and operate the Site;

- process your $1 VIP reservation;

- send reservation confirmations and launch-related updates;

- send marketing emails and promotional communications about our Kickstarter launch, products, and offers;

- improve our Site, user experience, and marketing performance;

- measure advertising performance and understand how visitors interact with our Site;

- prevent fraud, abuse, and unauthorized activity; and

- comply with legal obligations.

3. VIP Reservation Disclosure

The “VIP Access for $1” offer is a non-physical reservation product. No physical goods are shipped as part of this transaction.

Your $1 reservation becomes a $10 credit toward your final order, subject to the terms of the offer available at the time of launch.

4. Cookies, Analytics, and Advertising

We and our partners may use cookies, pixels, tags, and similar technologies to operate the Site, remember preferences, analyze traffic, measure campaign performance, and provide personalized advertising.

These technologies may be used by us and by third parties such as Shopify, payment providers, analytics providers, and advertising platforms.

Where required by applicable law, we will request your consent before using non-essential cookies or similar technologies.

5. Email Marketing

If you subscribe to our list or provide your email address, we may send you launch updates, early access notifications, promotional messages, and reservation-related emails. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

6. Sharing of Personal Information

We may share your information with service providers that help us operate our Site and business, including hosting providers, ecommerce platform providers, payment processors, email service providers, analytics providers, and advertising partners.

We may also share information where required to comply with applicable law, respond to legal requests, protect our rights, investigate fraud, or enforce our terms.

7. International Visitors and Regional Rights

If you are located in the European Economic Area (“EEA”) or the United Kingdom, you may have rights under applicable data protection laws, including the right to request access to, correction of, deletion of, restriction of, or portability of your personal information, and the right to object to certain processing.

If you are located in certain U.S. states, you may have rights regarding access, deletion, correction, and opting out of certain forms of targeted advertising or the sale/sharing of personal information, where applicable.

To exercise any privacy rights, please contact us using the contact details below.

8. Data Retention

We retain your personal information for as long as necessary to operate the Site, fulfill reservations, provide customer support, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Security

We use reasonable safeguards designed to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure.

10. Third-Party Services

Our Site may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies.

11. Contact Us

If you have questions about this Privacy Policy, would like to exercise your privacy rights, or would like to make a privacy-related request, please contact us at:

Email: hello@zenchcutting.com

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or other operational reasons. The updated version will be posted on this page with a revised “Last updated” date.